Terms & Conditions

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• Reserve your stay at Maldives resorts or Guest House through our platform—we cater especially to couples, families, and gatherings of friends and loved ones.

• We're experts in organizing trips for bigger crowds, including MICE (Meetings, Incentives, Conferences, and Events), destination weddings, and group vacations in paradise.

• Let our dedicated team craft personalized itineraries on demand, turning your cherished moments into unforgettable adventures with one-of-a-kind Maldives experiences.

Terms & Conditions - the basics 

Payment and Cancellation Policy

We inform each customer of their payment due date and the free cancellation period for their holiday booking before we collect their payment. Please note that cancellation policy may vary according to which resort you book at, and they may be more strict if your holiday booking is made in the high season.

RESERVATION:

A non-refundable deposit per room/villa is payable upon reservation confirmation.

PAYMENT METHODS:

+ Payment methods may include VISA, Mastercard & international bank transfers.

+ We will need a full payment to confirm your reservation.

PAYMENT FOR TRAVEL DATES - Standard vs Festive:

PAYMENT FOR TRAVEL DATES - Standard

"Standard" travel dates are throughout the year (except the Festive Period, between late December and early January)

Upon Confirmation: 10% non-refundable deposit.

Kindly note that we now take a 10% non-refundable deposit payment on booking confirmation to secure your booking.

**40 Days Before Arrival: 90% balance payment.

The balance 90% payment must be made more than 40 days before arrival, if you fail to pay your balance payment before the payment due date your booking will be subject to cancellation.

**40 days prior to the arrival date – 100% deposit of the total room charge must be paid in full.

The booking must be paid to the resort in full at least 40 days before your arrival in the Maldives to confirm your booking or your booking will be cancelled.

**Last Minute Bookings – 100% deposit of the total room charge.

Bookings made 40 days or less prior to arrival require 100% payment in order to be confirmed.

** Booking your stay during the festive period will require an earlier prepayment.

CANCELLATION/AMENDMENTS/REFUNDS - Standard

"Standard" travel dates are throughout the year (except the Festive Period, between late December and early January).

• Cancellations received after booking confirmation: A 10% cancellation fee will be applicable.

• Cancellations received 40 days or less before arrival: A 100% cancellation fee will be applicable.

• No-show and early departure: A 100% cancellation fee will be applicable, including transfers.

• No-shows and early departures will have to pay 100% of the cost of their holiday.

• Instead of cancellation, you could request a date change or amendment, subject to the resort's discretion.

• A date change or amendment may be possible, subject to the discretion of the resort and any differences in rates.

• Mandatory cancellation charges apply to all bookings cancelled after confirmation.

• Any refunds will be subject to cancellation charges and a written notice requesting a refund.

• In the event you miss your flight or if your flight gets delayed please inform us so that we can inform the resort accordingly.

Some resorts offer a more flexible cancellation and amendment policy so where possible, we will indicate resorts with more flexible cancellation policies on their resort page or when the offer is generated.

You can also benefit from the personal and individual advice of our team, who will be glad to help you with any questions that you might have regarding booking, cancellation and amendment policies.

PAYMENT FOR TRAVEL DATES - Festive

"Festive" travel dates are between late December an early January.

Upon Confirmation: 10% non-refundable deposit.

Kindly note that we now take a 10% non-refundable deposit payment on booking confirmation to secure your booking.

80 Days Before Arrival: 90% balance payment.

The balance 90% payment must be made more than 80 days before arrival, if you fail to pay your balance payment before the payment due date your booking will be subject to cancellation.

80 days prior to the arrival date – 100% deposit of the total room charge must be paid in full.

The booking must be paid to the resort in full at least 80 days before your arrival in the Maldives to confirm your booking or your booking will be cancelled.

Last Minute Bookings – 100% deposit of the total room charge.

Bookings made 80 days or less prior to arrival require 100% payment in order to be confirmed.

CANCELLATION/AMENDMENTS/REFUNDS - Festive

"Festive" travel dates are between late December an early January.

• Cancellations received after booking confirmation: A 10% cancellation fee will be applicable.

• Cancellations received 80 days or less before arrival: A 100% cancellation fee will be applicable.

• No-show and early departure: A 100% cancellation fee will be applicable, including transfers.

• No-shows and early departures will have to pay 100% of the cost of their holiday.

• Instead of cancellation, you could request a date change or amendment, subject to the resort's discretion.

• A date change or amendment may be possible, subject to the discretion of the resort and any differences in rates.

• Mandatory cancellation charges apply to all bookings cancelled after confirmation.

• Any refunds will be subject to cancellation charges and a written notice requesting a refund.

• In the event you miss your flight or if your flight gets delayed please inform us so that we can inform the resort accordingly.

Some resorts offer a more flexible cancellation and amendment policy so where possible, we will indicate resorts with more flexible cancellation policies on their resort page or when the offer is generated.

You can also benefit from the personal and individual advice of our team, who will be glad to help you with any questions that you might have regarding booking, cancellation and amendment policies.